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Privacy policy
Privacy policy
Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.frankandlabel.com (the “Site”).
Our privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We reserve the right to update or change this policy from time to time.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties that we think you may find interesting, only if you tell us that you wish this to happen.
隱私權政策
我們的隱私政策規定了我們在您使用本網站時如何使用和保護您提供的任何信息。我們致力於確保您的隱私受到保護。
如果我們要求您提供可以識別您身份的某些信息,那麼您可以放心,這些信息只會按照本隱私聲明使用。我們保留不時更新或更改本政策的權利。
除非我們得到您的許可或法律要求,否則我們不會將您的個人信息出售、分發或租賃給第三方。我們可能會使用您的個人信息向您發送我們認為您可能感興趣的第三方的宣傳信息,前提是您告訴我們您希望這樣做。
Personal Information and Privacy
1. The company values the privacy of customers. Unless otherwise specified, all personal data collected by us will be handled in strict accordance with the company's privacy policy, which is posted on the company's website.
2. The company may ask customers to provide personal information. Refusal to provide such information may prevent customers from accessing certain parts of the company's website, or may cause the company to be unable to process any customer applications or requests, or to provide customers with any products or services.
If the customer is under the age of 18, the customer must obtain the consent of the parent or guardian before providing any personal information to the company.
個人資料及私隱
1. 本公司重視客戶的私隱。除特別説明外，我們收集所得的所有個人資料將嚴格按照本公司的私隱政策處理，該私隱政策載於本公司網站。
2. 本公司可能會要求客戶提供個人資料。拒絕提供該等資料可能令客戶無法登入本公司網站的某些部分，或可能導致本公司無法處理任何客戶的申請或要求，或無法為客戶提供任何產品或服務。假如客戶未滿十八歲，客戶需先獲得家長或監護人同意，方可向本公司提供任何個人資料。
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Children
The Site is not intended for individuals under the age of 16 .
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@fal.hk.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.frankandlabel.com (the “Site”).
Our privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We reserve the right to update or change this policy from time to time.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties that we think you may find interesting, only if you tell us that you wish this to happen.
隱私權政策
我們的隱私政策規定了我們在您使用本網站時如何使用和保護您提供的任何信息。我們致力於確保您的隱私受到保護。
如果我們要求您提供可以識別您身份的某些信息,那麼您可以放心,這些信息只會按照本隱私聲明使用。我們保留不時更新或更改本政策的權利。
除非我們得到您的許可或法律要求,否則我們不會將您的個人信息出售、分發或租賃給第三方。我們可能會使用您的個人信息向您發送我們認為您可能感興趣的第三方的宣傳信息,前提是您告訴我們您希望這樣做。
Personal Information and Privacy
1. The company values the privacy of customers. Unless otherwise specified, all personal data collected by us will be handled in strict accordance with the company's privacy policy, which is posted on the company's website.
2. The company may ask customers to provide personal information. Refusal to provide such information may prevent customers from accessing certain parts of the company's website, or may cause the company to be unable to process any customer applications or requests, or to provide customers with any products or services.
If the customer is under the age of 18, the customer must obtain the consent of the parent or guardian before providing any personal information to the company.
個人資料及私隱
1. 本公司重視客戶的私隱。除特別説明外，我們收集所得的所有個人資料將嚴格按照本公司的私隱政策處理，該私隱政策載於本公司網站。
2. 本公司可能會要求客戶提供個人資料。拒絕提供該等資料可能令客戶無法登入本公司網站的某些部分，或可能導致本公司無法處理任何客戶的申請或要求，或無法為客戶提供任何產品或服務。假如客戶未滿十八歲，客戶需先獲得家長或監護人同意，方可向本公司提供任何個人資料。
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Children
The Site is not intended for individuals under the age of 16 .
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@fal.hk.
